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Accessibility statement for CHFT Charity

This accessibility statement applies to chftcharity.co.uk only.

This website is run by The Health Informatics Service. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

The website is designed to be compatible with assistive technologies and the last two versions of the browsers: Chrome, Firefox, Edge and Safari. In older browsers, some aspects of the website may not display optimally. The website is not designed for Internet Explorer.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some images do not have alternative text.
  • Alternative text may be insufficient or contains extraneous information.
  • Skipped heading level and empty headings.
  • Images have text inside of them with no accesibile alternate available.
  • Videos with audio are present without captions.
  • There are multiple IDs used on accordion content elements.
  • PDF's and other documents are present on the site that are not accessible.
  • Redundant title text is present throughout the site.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: 

E-mail: chftfundrasing@cht.nhs.uk

Phone number: 01484 344344

Address:
Calderdale & Huddersfield NHS Charity,
Huddersfield Royal Infirmary,
Lindley,
Huddersfield,
HD3 3EA.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

If you contact us before your visit we can arrange interpreting provision, which is provided by Word360. This service is for users whose first language is not English and/or those requiring Deaf Support Services (British Sign Language).

Find out how to contact us.

Technical information about this website’s accessibility

Calderdale and Huddersfield NHS Charity is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

  • 1.1.1 Non-text Content (Level A) - Images have no alternative text
  • 1.1.1 Non-text Content (Level A) - Suspicious alternative text
  • 1.1.1 Non-text Content (Level A) - Long alternative text
  • 1.2.1 Prerecorded Audio-only and Video-only (Level A), 1.2.2 Captions (Prerecorded) (Level A), 1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A), 1.2.5 Audio Description (Prerecorded) (Level AA), 1.4.2 Audio Control (Level A) - HTML5 video or audio
  • 1.3.1 Info and Relationships (Level A), 2.4.1 Bypass Blocks (Level A), 2.4.6 Headings and Labels (Level AA) - Skipped heading level
  • 1.3.1 Info and Relationships (Level A), 2.4.1 Bypass Blocks (Level A), 2.4.6 Headings and Labels (Level AA) - Empty heading
  • 1.4.5 Images of Text (Level AA) - Images have text inside of them with no accesibile alternate
  • 2.4.6 Headings and Labels (Level AA) - Duplicate headings
  • PDF's and other documents are present on the site that are not accessible
  • Redundant title text

What we’re doing to improve accessibility

We are actively reviewing and amending accessibility issues on this website. Duplicate headers are being reviewed and where possible updated so they differ from each other. The YouTube issues are caused by their embed snippets and not something we can amend directly. However, we are constantly looking for new alternatives that will create a more accessible experience for our users. As issues are rectified, this page will be updated. 

Preparation of this accessibility statement

This statement was prepared on 26th October 2021. It was last reviewed on 2nd July 2025.

This website was last tested on 2nd July 2025 against the WCAG 2.2 AA standard by The Health Informatics Service Web Department.

They used the following approach when deciding on a sample of pages to test:

  • Looked at all mediums used on the website, for example text, images, maps, videos and forms, and added at least one page per item to our sample list.
  • Always included the homepage.
  • Used LighthouseWaveAxe DevTools and ARC Toolkit to audit the sample pages.
  • Performed a manual tab and zoom check.

Read the full Accessibility Test Report