Accessibility statement for CHFT Charity

This accessibility statement applies to only.

This website is run by The Health Informatics Service. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard

We’ve also made the website text as simple as possible to understand.

AbilityNet (links to an external site) has advice on making your device easier to use if you have a disability.

The website is designed to be compatible with assistive technologies and the last two versions of the browsers: Chrome, Firefox, Edge and Safari. In older browsers, some aspects of the website may not display optimally. The website is not designed for Internet Explorer.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some images do not have alternative text
  • A table is present on the page without any headings defined
  • Skipped heading level and empty headings
  • Missing form label
  • Underlined text is present.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email
  • call 01484 344344

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: 


Phone number: 01484 344344

Calderdale & Huddersfield NHS Charity,
Huddersfield Royal Infirmary,
HD3 3EA.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)(links to an external site).

Technical information about this website’s accessibility

Calderdale and Huddersfield NHS Charity is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1(links to an external site) AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

  • 1.1.1 Non-text Content (Level A) - Images have no alternative text
  • 1.3.1 Info and Relationships (Level A) and 1.3.2 Meaningful Sequence (Level A) - A table is present without any headings defined
  • 1.3.1 Info and Relationships (Level A), 2.4.1 Bypass Blocks (Level A), 2.4.6 Headings and Labels (Level AA) - Empty heaing and skipped heading level.
  • 1.1.1 Non-text Content (Level A), 1.3.1 Info and Relationships (Level A), 2.4.6 Headings and Labels (Level AA), 3.3.2 Labels or Instructions (Level A) - Missing form label

What we’re doing to improve accessibility

We are fixing content which fails to meet the Web Content Accessibility Guidelines version 2.1 AA standard. We will update this page when issues are fixed.

Preparation of this accessibility statement

This statement was prepared on 26th October 2021. It was last reviewed on 2nd Novemeber 2023.

This website was last tested on 2nd Novemeber 2023. The test was carried out by The Health Informatics Service Web Department. We use the Web Content Accessibility Guidelines V2.1 level A and level AA to test how accessible is.

We used this approach to deciding on a sample of pages to test:

  • Looked at all mediums used on the site for example text, images, maps, videos, forms etc
  • Added at least one page per item to our sample list
  • Always include the homepage
  • We used Lighthouse (links to an external site) to audit each page in the sample for accessibility issues.
  • We used Wave (links to an external site) to test for accessibility issues on pages that do not need users to sign in.
  • We used Axe DevTools (links to an external site) to test for accessibility issues on pages that do not need users to sign in.

You can read the full accessibility test report here.