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Accessibility statement for CHFT Charity

This accessibility statement applies to chftcharity.co.uk. It does not apply to content on other domains or subdomains. Where we provide links to other websites, we do not take responsibility for their accessibility standards.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some images do not have alternative text.
  • Alternative text may be insufficient or contains extraneous information.
  • Skipped heading level and empty headings.
  • Forms on this site make use of checkboxes and radio buttons where individual items cannot be selected using only a keyboard.
  • Images have text inside of them with no accesibile alternate available.
  • Videos with audio may be present without captions (subtitles).
  • PDF's and other documents are present on the site that are not accessible.
  • Redundant title text is present throughout the site.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact The Health Informatics Service Web Development team:

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We will consider your request and get back to you in 10 working days.

We can arrange interpreting services through Word360. This service supports people whose first language is not English and/or those requiring Deaf Support Services (British Sign Language). Please contact us before your visit to request this support.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Calderdale and Huddersfield NHS Charity is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • 1.1.1 Non-text Content (Level A) - Images have no alternative text
  • 1.1.1 Non-text Content (Level A) - Suspicious alternative text
  • 1.1.1 Non-text Content (Level A) - Long alternative text
  • 1.2.1 Prerecorded Audio-only and Video-only (Level A), 1.2.2 Captions (Prerecorded) (Level A), 1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A), 1.2.5 Audio Description (Prerecorded) (Level AA), 1.4.2 Audio Control (Level A) - HTML5 video or audio
  • 1.3.1 Info and Relationships (Level A), 2.4.1 Bypass Blocks (Level A), 2.4.6 Headings and Labels (Level AA) - Skipped heading level
  • 1.3.1 Info and Relationships (Level A), 2.4.1 Bypass Blocks (Level A), 2.4.6 Headings and Labels (Level AA) - Empty heading
  • 1.4.5 Images of Text (Level AA) - Images have text inside of them with no accesibile alternate
  • 2.1.1 Keyboard (Level A) - Forms on this site make use of checkboxes and radiobuttons where individual items cannot be selected using only a keyboard.
  • 2.4.6 Headings and Labels (Level AA) - Duplicate headings
  • 4.1.2 Name, Role, Value (Level A) - There are multiple IDs used on accordion content elements.
  • PDF's and other documents are present on the site that are not accessible
  • Redundant title text

Disproportionate burden

We do not currently make any claims of disproportionate burden.

Content that is not within the scope of the accessibility regulations

PDFs and other documents: The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

What we’re doing to improve accessibility

We are actively reviewing and amending accessibility issues on this website. Duplicate headers are being reviewed and where possible updated so they differ from each other. The YouTube issues are caused by their embed snippets and not something we can amend directly. We are actively reviewing and amending accessibility issues on this website. As issues are rectified, this page will be updated.

Preparation of this accessibility statement

This statement was prepared on 26th October 2021. It was last reviewed on 26th August 2026.

This website was last tested on 26th August 2026 against the WCAG 2.2 AA standard.

The test was carried out by The Health Informatics Service Web Development team using a Google Chrome browser on Windows 11 with a 16 inch screen. They reviewed a representative sample of pages, including:

  • pages containing text, images, maps, videos and forms
  • the homepage

They used automated tools including Lighthouse, Wave, Axe DevTools and ARC Toolkit, and carried out manual testing including keyboard navigation and zoom checks.

Errors found are correlated and checked manually.